Data Entry Clerk

Sheryl J. Giroux

Qualifications & Skills:
23 years Insurance Experience on the Company and Agency Side.
Current 220 License with up to date continuing education credits.
Polished Communication and Excellent Relationship skills.
Experience Leading & Motivated in the processing of new business and renewals.
Well Structured and Organized.
Experienced in knowledge of and in analyzing provisions and exclusions of policies in order to decide eligible benefits.

Propensity for Computers:
Windows 97, Microsoft Office, Excel & Outlook.
Applied/TAM, Quote Rush & Semcat Software.

Professional Experience

Professional Insurance Services, Tampa, Florida        June 2015 – October 2015
220 Agent/CSR/Administrative Assistant
Emphasis on Personal Lines endorsement processing either by insured calling in or via fax.
Processing all change requests’ on company websites, scanning into TAM.
Calling insured’s as a courtesy reminder on late payments.
Handling the majority of phone calls and transferring to appropriate person.
Creating Personal Lines documents that expedite and benefit the Personal Lines Department.
Handle all filing and organization of filing system.

Commonwealth Insurance,  Madeira Beach, Florida        August 2010 – November 2014
Licensed 220 Agent/CSR
Emphasis on Personal Lines and establishing rapport with clients.
Process and bind new business and renewal applications.
Handle endorsements, cancellations and all client related issues.
Utilized customer service skills to assure that the task at hand whether ordering inspections or binding policies would be taken care of in a proficient manner.
Established and maintained Client relationships to sustain agency growth.

Allstate Insurance Agency, Largo, Florida            March 2008 – March 2009
Personal Lines Representative/CSR
Organization specialist, able to insure smooth and efficient flow of functions.
Enthusiastic, creative and willing to assume increased responsibility, attention to details and strong follow through.
Managed phone calls pending commercial and personal lines needs.

Alley, Rehbaum & Capes, Clearwater, Florida        March 2007 – January 2008
Customer Relations
Data entry and correspondence preparation.
Skilled in planning and execution of special projects during time critical assignments.
Organized, efficient, and thorough, maintains flexibility in changing work assignments.
Processed policy information into software before policy proceeded to underwriting.
Facilitated the assembly of evidence of insurance for Commercial Department.

Southern Family (Poe), Tampa, Florida            January 2002 – December 2006
Commercial Underwriting Assistant
Able to coordinate multiple projects and meet deadlines under pressure.
Proficient in the planning and execution of projects in time-critical assignments.
Extensive experience planning, organizing, evaluating, and following up varied responsibilities in a timely matter.
Florida Risk Specialists (AIG), Tampa, Florida        November 1996 – January 2002
Personal Lines Underwriting Assistant
Accomplished decreasing error ratio from 25% to 2% in the first year of employment.
Possess strong, interpersonal skills; able to work effectively with individuals on all levels.
Assemble and organize bulk policies and marketing materials for entire Southeast Territory along with Florida.
Creative and cooperative, works equally well individually or as part of a team.

Hillsborough Community College, Tampa, Florida (Special Education & Law Courses)

  • ID#: 95784
  • Location: Clearwater, FL , 33763

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