Front Desk/ Customer Service
Alneesa M. Ismail
117 E. Grapefruit Circ.
Clearwater, Fl 33759
Substantial experience and outstanding skills in customer service with two years.
Accustomed to working in fast-paced environment with the ability to think quickly and successfully handle difficult situations.
Use the Internet daily and know the workings of it.
Excellent interpersonal skills, ability to work well with others in support staff roles.
Cashier-McDonalds 04/2013-05/2014 Clearwater,Fl
Disposing of waste, Cleaning of kitchen equipment and heavy machinery.
Ready to welcome all customers when they arrive with a smile.
Organize products received in freezer.
Responsible for making sure my area was clean and stocked for the next shifts.
Assist with cleaning and decorating for different holidays and occasions.
Stocking and organizing inventory.
Organized and made schedules.
Customer Service/ Cashier-Wal-Mart 05/2014 - 06/2015 Clearwater,Fl
Provided quality customer service.
Work the register.
Take out trash sweep, mop ETC.
Help customers find products.
Assist in doing go-backs.
Returning and exchanging items for customers.
24-7 Intouch 08/2015 - Present Clearwater,Fl
Took calls to assist consumers
Responded to consumers e-mails regarding issues, reimbursements.
Documented consumers information.
Handled credit card information.
Made payments for consumers over the phone and through e-mails.
Diploma 06/2014, Countryside High School Clearwater, Fl
Precious Pearls all girl group
Habitat for Humanity charity
Available upon Request