Front Desk/ Customer Service

Alneesa M. Ismail

117 E. Grapefruit Circ.

Clearwater, Fl 33759

Phone 727-851-5999

Email: ismailalneesa@gmail.com

QUALIFICATIONS:

  • Substantial experience and outstanding skills in customer service with two years.

  • Accustomed to working in fast-paced environment with the ability to think quickly and successfully handle difficult situations.

  • Use the Internet daily and know the workings of it.

  • Excellent interpersonal skills, ability to work well with others in support staff roles.

WORK HISTORY:

 

Cashier-McDonalds 04/2013-05/2014 Clearwater,Fl

  • Disposing of waste, Cleaning of kitchen equipment and heavy machinery.

  • Ready to welcome all customers when they arrive with a smile.

  • Organize products received in freezer.

  • Responsible for making sure my area was clean and stocked for the next shifts.

  • Assist with cleaning and decorating for different holidays and occasions.

  • Stocking and organizing inventory.

  • Organized and made schedules.

Customer Service/ Cashier-Wal-Mart 05/2014 - 06/2015 Clearwater,Fl

  • Provided quality customer service.

  • Work the register.

  • Take out trash sweep, mop ETC.

  • Help customers find products.

  • Stocked shelves.

  • Assist in doing go-backs.

  • Returning and exchanging items for customers.

24-7 Intouch 08/2015 - Present Clearwater,Fl

  • Took calls to assist consumers

  • Responded to consumers e-mails regarding issues, reimbursements.

  • Documented consumers information.

  • Handled credit card information.

  • Made payments for consumers over the phone and through e-mails.

EDUCATION:

Diploma 06/2014, Countryside High School Clearwater, Fl

Activities:

Precious Pearls all girl group

Habitat for Humanity charity

REFERENCES:

Available upon Request

 

 

  • ID#: 94040
  • Location: Clearwater, FL , 33759

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