Administrative Assistant




DOROTHY V. FERRENTINO________________________


 Clearwater, Florida 33760


Cell 727-215-8953
Gmahop48@gmail.com


https://linkedin.com/in/dorothy-ferrentino-233940136


Professional Summary______________________________
Seasoned Administrative Assistant with more than 25 years of experience in fast paced medical, travel and real estate offices. Excellent phone and people skills. Track record of achieving exceptional results in managing a pediatric office, selling travel related packages, instituting and leading domestic group tours. Facilitating strong customer service and research skills in a real estate office.


Skills_____________________________________________




  •   Excellent Researcher with exceptional Customer and Personal Service




  •   Experience with QuickBooks, Word and Excel




  •   Skilled at multi-line phones and verbal communication




  •   Extremely dedicated, loyal, trustworthy and organized


    Experience________________________________________ Administrative Assistant June 2012 December 2016 Results Real Estate, Inc. Seminole, Florida






  •   Researched newly assigned foreclosed properties for permits, code violations, HOA information




  •   Worked with cities, counties, HOA associations and asset managers to resolve any issues found




  •   Managed multi-line phone system and maintained files




  •   Answered questions from buyers, sellers and asset managers regarding properties




  •   Assisted with Accounting using QuickBooks




  •   Performed Marketing tasks using Top Producer program


    Travel Agent/Tour Guide June 1988 January 1996 All Seasons Travel, Inc. Brockport, New York






  •   Booked Travel and cruise packages, Domestic and International




  •   Organized and led Domestic Tours, booked airline tickets


    Office Manager January 1976 January 1988 Wallace Henion, M.D. Brockport, New York






  •   Managed two part-time employees




  •   Handled incoming calls and triaged emergencies




  •   Scheduled, confirmed and prepared patients for appointments




  •   Maintained Files, Billing, Collections and Accounting 







 

  • ID#: 143423
  • Location: Clearwater, FL , 33760

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!