Assistant Manager / Customer Relations / Customer Service

Robert E. Noell III (Rob)
Cell: (727) 239-6348
Email: robnoell3@gmail.com

OBJECTIVE
To obtain a challenging executive assistant or customer relations position, which offers diverse job responsibility where my strong results-oriented, problem-solving, organizational and interpersonal skills will be put to use and allow opportunity for challenges. I like to see results. I consider myself qualified for, but not limited to, any of the following positions: Executive Administrative Assistant, Office Manager, Customer Relations Manager, Warehouse Manager, Inventory Control, Customer Support, Etc…

 

Personal Accomplishments:

 

Editor -High School Newspaper & Yearbook

Administrative Assistant – Multiple Years

Multiple Line Phone System – Multiple Years

Computer Skills – Word, Excel - Proficient 25+ years

Writing & Editing Correspondence my whole life!

Management – 20+ years

Supervision – 20 + years

Customer Relations – 20 Years

Scheduling – 20 Years

Ordering Supplies – 20 Years



EMPLOYMENT HISTORY

Treasure Island Fun Center, Inc

Seminole Florida

2010-2016

· Coordinated the activities of clerical personnel.

· Analyzed office operations and procedures, such as typing, bookkeeping, preparation of payrolls, flow of correspondence, filing and the requisition of supplies.

· Wrote, designed and produced all correspondence.

· Evaluated office production, revised procedures and devised new forms in order to improve efficiency of workflow.

· Was instrumental in maintaining reports for staff.

· Established uniform correspondence procedures and style practices.

· Trained and managed 10+ clerical office workers and data entry staff and achieved significant improvements in their productivity.

· Formulated procedures for systematic retention, protection, retrieval, transfer and disposal of records.

· Trained new staff in operations of the corporation.

· Planned office layouts and initiated cost reduction programs.

· Reviewed clerical and personnel records to ensure completeness, accuracy and timeliness.

· Supervised 10+ employees, scheduled work hours, resolved conflicts, determined salaries.

· Prepared activities reports for guidance of management.

· Prepared employee ratings and conducted employee benefit and insurance programs.

· Successfully handled invoices, billings, office supplies.

· Coordinated the activities of various clerical departments.

· Structured and maintained a program for success.

· Prepared organizational budget and monthly financial reports.

· Spearheaded cost saving efforts.

· Compiled, stored and retrieved managerial data.

 


SEGA Amusement Works
Clearwater, FL
Chief Buyer and Merchandising Manager
August 2005 to 2010
Supervisor for 2 full-time and 4 part-time merchandise assemblers. Handle all logistics and accounting for large warehouse of toys and goods to be used in amusement vending machines throughout the county. Being the chief buyer of all said hard goods required traveling to various merchandise shows throughout the year. Handled the purchasing of millions of dollars worth of goods a year, and provided a perfectly accurate inventory monthly.



Sunshine Companies of America Inc.
Clearwater, FL
Executive Administrative Assistant/ Director of Customer Relations
January 1999 to February 2004
Handled all administrative matters as it pertained to the offices of the President/CEO and Vice President of Purchasing. Reviewed reports for five partners and all managers. Dealt with all customer-related issues and situations in a quick and efficient manner with constant positive results. Handled the personal financial affairs for the President - booked flights and managed his meeting schedules and related situations & was responsible for technical support for over 70 route managers.

Sunshine Companies of America Inc.
Clearwater, Fl
Customer Relations Manager/Office Manager/ Assistant to VP of Purchasing
January 1996 to January 1999
Trained new office staff in various branch offices. Handled all customer-related discrepancies. Compiled various company reports on a daily, weekly, monthly, quarterly and annual basis. Assisted in accounting and logistics matters for warehouses throughout the southeastern US.

Sunshine Companies of America Inc.
Clearwater, Fl
Office Assistant
September 1994 to January 1996
Filing, data entry, customer service, answered and directed all incoming phone calls on a multi-line phone system..

EDUCATION
St. Petersburg College
September 1993 to May 1994
Business Administration

Clearwater High School
Graduate 1993 in top 10th percentile, with a Florida Academic Scholarship.

ACTIVITIES AND INTERESTS
Editor: Clearwater High School Yearbook, 1990-1993
Editor: Clearwater High School Newspaper, 1990-1993

Computer Literacy: MS Office, Word, Excel, Microsoft Outlook, Company specific software.

REFERENCES
References available upon request.

 

During high school, I also worked one year at a Pizza Hut, and one year at a car wash. I have always been very driven to be the best at whatever it is I do. I like to think that accomplishments are the best rewards.

 

I feel I will be an asset to your company with my knowledge of customer satisfaction, my ability to handle and rectify many situations at once, and my ability to proof & correct any and all correspondence on a moment’s notice, which may be distributed company, and / or, world-wide. Writing and editing have been a gift since grade school, and really blossomed throughout high school and my beginning careers.

 

Thank you GREATLY for your time and consideration! Truly!

Rob

  • ID#: 140474
  • Location: Clearwater, FL , 33756

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!