Scott A Manning

Scott A. Manning


24 S. Fredrica Ave Unit #008 Clearwater, FL  33756


Cell: 727.608.7764


smanning@triton-domains.com


 A+, Network+



 



SUMMARY OF QUALIFICATIONS


Recognized technical resource, applying high-impact technology solutions to major business objectives, with capabilities that transcend IT operation boundaries. Demonstrated operational acumen with ability to integrate technical solutions to reduce costs. Consistently successful in technology development and integration, analysis and enterprise-wide initiatives to advance business goals. Proven ability to partner with business leaders, clients and technical teams to plan, integrate, document and execute complex projects on time and on budget. Committed to helping organizations achieve maximum benefit from their IT investment.


Core Proficiencies























  • Systems Administration

  • Data Integrity and Data Recovery          

  • Disaster Recovery Planning                     

  • Procurement


 


  • Desktop Support                               




  • Research and Analysis                          




  • Network Design and Management                 




  • Vender Relations


   

 


Proficiencies:


Operating Systems: Windows Server 2000- 2008, Windows 98 –10 Novell 4.11- 6.0, Suse Linux. Dell EqualLogic Backup Array.


Network Tools:, WireShark, Snort, Network Toners, Network Anylizers, Cable Testers.


Office Suites: MS Offices 2003 – 2016, Office 365, Open Office 4.x.


Imaging: Acronis True Image, Norton Ghost, Paragon.


Graphics: Adobe Photoshop, ImageReady, Image Magick, GIMP, Visio.


Databases: Microsoft Access, MySQL.


Languages: CSS, HTML, some Javascript and PHP.


Web Servers: Apache, IIS.


Backup Software: EqualLogic, Acronis, Symantec Backup Exec.


Collaboration: Windows SharePoint Services 3.0, Polycom video conferencing


Inter Personal:


Ability to communicate on multiple levels and reduce complex terms to easily understood components. Good work ethic and high level of customer service. Ability to remain calm in stressful situations.


 


Employment


Insight (September/2016 - Present) 


Senior Deployment Administrator


Project consisted of configuring two networks to run concurrently during bank merger. Remotely manage and coordinate up to ten employees at two separate locations. Effectively communicate with remote technitians, peers and stakeholders using WebEx Bridge, Skype and SMS systems. Run PowerShell scripts to configure servers and desktop systems. Troubleshoot server, virtual machine and connectivity issues. Validate servers and workstations to insure all operating systems and applications are installed and operating properly.


 


Triton-Networks (Present)


Senior Consultant


This is my own company that I do freelance work when I do not have full time employment. Setup multiple web sites using Html, PHP, css and WordPress. Total customization of WordPress themes using Photoshop and Dreamweaver. Trained users on WordPress administration. Troubleshoot and resolve desktop, network and server issues. Implemented Windows Server 2008 R2 for small office and migrated data to Dell EqualLogic array.


 


 


 


 


 


Dril-Quip (june/2013-September/2014)


Desktop Support/ Rollout Analyst


Provide technical support functions for corporate end users.


×               Installed, configured, and maintained the functionality of company desktop systems, together with    peripheral appendages and software.


×             Kept in constant touch with vendors to resolve problems as quickly and efficiently as possible.


×             Provided computer system support for both staff and customers.


×             Ran regular checks, tests, and tracking procedures to prevent or identify problems.


×             Worked with Systems Admin developing SCCM packages and deployment Power Scripts.


×             Performed routine maintenance on all user accounts, data files, etc.


 


 


 


Mcore (September/2012-June/2013)


Manager Desktop Support


Establishes, prioritizes, and supervises varied tasks relating to Desktop Support, via phone, remote computer access and in person. Coordinates all installations and fixes for desktop computers.


×            Setup, Maintenance, and on-going administration of various Mission Critical Servers.


×             Assisted users in assessing the technical requirements that meet the needs of their operation.


×             Approved new and established procedures for preventative and remedial maintenance of systems.


×             Instructed employees on extending life of computer system through proper use.


×             Coordinated and ensured that quality customer service is provided to users.


×               Installed or advised installation of upgrades to prevent malfunctioning. Responsible for procurement of hardware and software.


×             Accurately maintained device inventory through third party Asset Management software.


×             Remotely deactivate mobile devices and wipe hard drives when necessary.


×             Implemented SpiceWorks server for Helpdesk ticketing and inventory tracking.


×             Worked with vendor personnel to identify and solve all vendor hardware and software issues.


 


Greenstar Recycling (June/2011- June/2012)


Junior Systems Administrator / Desktop Support


Provide first-level contact and problem resolution for all users with hardware and software issues in a Windows 2008 environment.


×         Obtain and convey concise problem information for external and internal service personnel.


×         User and Group management: Creating user/ group objects, Rights, Privileges and Quotas.


×         Provide accurate and timely logging of problems and resolutions in the SysAid ticketing system.


×         Escalate problems as appropriate following strict procedures and policies.


×         Utilizing superior customer service skills, act as a liaison between customers and internal support staff to assure accurate problem interpretation and maintain communications throughout the problem resolution process


×         Solve problems on Windows, Apple, Blackberry and Android desktop, mobile devices and Polycom video conferencing system.


×         Managing SharePoint server by configuring document libraries, lists, and wikis.


 


Mcore (September/2009-June/2011)


Manager Desktop Support


Provide technical support functions for corporate end users.


×               Installed, configured, and maintained the functionality of company desktop laptops and mobile systems, together with peripheral appendages and software.


×             Kept in constant touch with vendors to resolve problems as quickly and efficiently as possible.


×             Provided computer system support for both staff and customers.


×             Ran regular checks, tests, and tracking procedures to prevent or identify problems.


×             Instructed employees on extending life of computer system through proper use.


×             Performed routine maintenance on all user accounts, data files, etc.


×               Installed or advised installation of upgrades to prevent malfunctioning. Responsible for procurement of hardware and software.


×             Procure, setup and maintain mobile devices.


 


 


 


 


 


Education


Computer Learning Centers- Diploma Network Engineering and Management.


 


Certifications-


Windows Vista Installation and Configuration – 2010


Windows SharePoint Services 3.0 - 2010


CompTIA A+ - 2003


CompTIA Network+ - 1999


In 2004 and 2005 passed the following exams on Windows 2000: Windows 2000 Server, Active Directory on Windows 2000, Windows 2000 Network Infrastructure.


Former Certifications


MCSE on Windows NT 4.0, Certified Novell Engineer (CNE), Cisco Certified Network Associate (CCNA).


CompTIA ID# COMP10477626


 


Managerial Courses


Attended several management classes on how to organize and schedule employees, how to meet business objectives, interact with people in difficult situations. National Institute of Technology offered quarterly training on classroom management which included interacting with students and motivational techniques. Emergency Safety training.


 


Summary


This Network+ and A+ (and former MCSE, CNE, CCNA) well organized technical professional with ten years experience with too many applications and system configurations to list on these pages coupled with some programming experience gives me a unique insight as to how things work and allows me to quickly adapt to new technologies. I have always had strong customer service skills and pride myself on treating others as I would like to be treated. My philosophy of work is to find something you like to do (and I have) and do that to the best of your ability.


          Future plans include taking courses working towards a bachelor’s degree. I am also open to obtaining any certification that the company requires.


 

  • ID#: 131719
  • Location: Clearwater, FL , 33756

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!