Data Entry Assistant
4.
1 Clearwater, FL Clearwater, FL Full-time Full-time $15 - $18 an hour $15 - $18 an hour 2 days ago 2 days ago 2 days ago POSTCARDMANIA - CLEARWATER, FL Looking for an Assistant to Experience Officer Rapidly growing company in CLEARWATER, FL is creating a new position to assist our Chief Experience Officer! Are you interested in joining one of Tampa Bay's Top Workplaces (for 10 years in a row) that provides on-the-job training and a fun, high-energy atmosphere? If you said yes, then look no further! YOUR MISSION The Assistant to Experience Officer's main job will be providing assistance within the domain of experience management and enhancement.
Your primary responsibility will be to assist the Experience Officer in her duties related to managing and enhancing the overall experience of our clients.
The day-to-day work will include gathering data from various people and systems and adding it to spreadsheets, creating and updating graphs, emailing and posting regular daily, weekly, and monthly updates, scheduling meetings, investigating feedback from clients and personnel to clarify what's happening exactly so that improvements can be made, following up on improvements to ensure they are implemented fully and completely.
The purpose of your efforts is to expedite the implementation of improvements as well as assist in providing all data needed to do so accurately and in an organized fashion.
Ultimately, we strive for flawless, 5-star customer service along with real marketing results.
SPECIFIC DUTIES INCLUDE Daily, weekly, and monthly spreadsheet calculations, statistics, graphs, and reporting regarding:
feedback, ratings, reviews, client retention, service cancelations, refunds, and reorders.
Following up on incomplete actions and gathering the latest updates Reaching people for required data Organizing projects and their statuses Getting data from internal employees including follow up Handling back and forth on scheduling meetings Investigating specific feedback and compiling accurate data on who was involved and what happened exactly.
SKILLS WE VALUE FOR THIS POSITION Attention to detail Error-free (spreadsheets, writing, etc.
) Able to get projects fully completed Able to get questions fully answered Fast Decisive Clear and simple written and verbal communication PROGRAMS TO BE OR GET FAMILIAR WITH Email/Calendar Zoom Word Google Docs & Sheets Meta/Envisage NIMBLE Use of Cases within NIMBLE ProdPad Basecamp WORK HOURS Full-time in-office position Monday - Friday from 9-6pm with an hour lunch COMPENSATION Based on experience OTHER BENEFITS & PERKS Medical, dental and vision 401K Short and Long Term Disability Paid Vacation time that increases with longevity 6 paid holidays (NY Day, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas) Amazing company culture that provides a relaxed yet super productive and challenging work environment REQUIRED QUALIFICATIONS Ability to type with speed and accuracy (at least 40 wpm).
Basic Knowledge of Microsoft Office Suite, specifically Outlook & Excel.
Positive outlook that can be felt by our customers and our co-workers.
WE HAVE A STRICT POLICY AT POSTCARDMANIA:
NO NEGATIVE CHATTER AND NO OFFICE POLITICS If you enjoy that sort of thing please don't apply - we have a super happy environment we maintain! DRUG FREE WORKPLACE This company is a Florida Drug Free Workplace.
The company requires all employees to complete a pre-employment 10 panel drug screen; employment status will be dependent on ability to pass this screening.
OPEN HOUSE You can use the opportunity to tour our facility and get an idea of what it is like to work for PostcardMania before applying:
http:
//www.
postcardmania.
com/openhousemania.
com/openhouse Job Type:
Full-time Pay:
$15.
00 - $18.
00 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule:
Monday to Friday
Experience:
CRM software:
1 year (Preferred) Ability to Relocate:
Clearwater, FL 33765:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
1 Clearwater, FL Clearwater, FL Full-time Full-time $15 - $18 an hour $15 - $18 an hour 2 days ago 2 days ago 2 days ago POSTCARDMANIA - CLEARWATER, FL Looking for an Assistant to Experience Officer Rapidly growing company in CLEARWATER, FL is creating a new position to assist our Chief Experience Officer! Are you interested in joining one of Tampa Bay's Top Workplaces (for 10 years in a row) that provides on-the-job training and a fun, high-energy atmosphere? If you said yes, then look no further! YOUR MISSION The Assistant to Experience Officer's main job will be providing assistance within the domain of experience management and enhancement.
Your primary responsibility will be to assist the Experience Officer in her duties related to managing and enhancing the overall experience of our clients.
The day-to-day work will include gathering data from various people and systems and adding it to spreadsheets, creating and updating graphs, emailing and posting regular daily, weekly, and monthly updates, scheduling meetings, investigating feedback from clients and personnel to clarify what's happening exactly so that improvements can be made, following up on improvements to ensure they are implemented fully and completely.
The purpose of your efforts is to expedite the implementation of improvements as well as assist in providing all data needed to do so accurately and in an organized fashion.
Ultimately, we strive for flawless, 5-star customer service along with real marketing results.
SPECIFIC DUTIES INCLUDE Daily, weekly, and monthly spreadsheet calculations, statistics, graphs, and reporting regarding:
feedback, ratings, reviews, client retention, service cancelations, refunds, and reorders.
Following up on incomplete actions and gathering the latest updates Reaching people for required data Organizing projects and their statuses Getting data from internal employees including follow up Handling back and forth on scheduling meetings Investigating specific feedback and compiling accurate data on who was involved and what happened exactly.
SKILLS WE VALUE FOR THIS POSITION Attention to detail Error-free (spreadsheets, writing, etc.
) Able to get projects fully completed Able to get questions fully answered Fast Decisive Clear and simple written and verbal communication PROGRAMS TO BE OR GET FAMILIAR WITH Email/Calendar Zoom Word Google Docs & Sheets Meta/Envisage NIMBLE Use of Cases within NIMBLE ProdPad Basecamp WORK HOURS Full-time in-office position Monday - Friday from 9-6pm with an hour lunch COMPENSATION Based on experience OTHER BENEFITS & PERKS Medical, dental and vision 401K Short and Long Term Disability Paid Vacation time that increases with longevity 6 paid holidays (NY Day, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas) Amazing company culture that provides a relaxed yet super productive and challenging work environment REQUIRED QUALIFICATIONS Ability to type with speed and accuracy (at least 40 wpm).
Basic Knowledge of Microsoft Office Suite, specifically Outlook & Excel.
Positive outlook that can be felt by our customers and our co-workers.
WE HAVE A STRICT POLICY AT POSTCARDMANIA:
NO NEGATIVE CHATTER AND NO OFFICE POLITICS If you enjoy that sort of thing please don't apply - we have a super happy environment we maintain! DRUG FREE WORKPLACE This company is a Florida Drug Free Workplace.
The company requires all employees to complete a pre-employment 10 panel drug screen; employment status will be dependent on ability to pass this screening.
OPEN HOUSE You can use the opportunity to tour our facility and get an idea of what it is like to work for PostcardMania before applying:
http:
//www.
postcardmania.
com/openhousemania.
com/openhouse Job Type:
Full-time Pay:
$15.
00 - $18.
00 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule:
Monday to Friday
Experience:
CRM software:
1 year (Preferred) Ability to Relocate:
Clearwater, FL 33765:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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