Dual Diagnosis Admissions Sales Agent
The Wave International The Wave International Clearwater, FL Clearwater, FL Full-time Full-time $50,000 - $55,000 a year $50,000 - $55,000 a year About us:
The Wave International is transforming the mental health and substance abuse industry.
We are professional and agile with a wonderful sense of encouragement and positive outlooks on recovery!! Through our innovative therapies and support services, we will positively impact the community by providing world class mental and behavioral healthcare About You:
You have a track record of driving results You're hard working and goal-oriented You have a tireless positive attitude You have a growth mindset and view challenges as learning opportunities.
You can put yourself in others' shoes and see situations from perspectives other than your own You love getting to know new people and helping them find addiction treatment help
Responsibilities:
Reach out to prospects via email, phone, and LinkedIn, & Psychology Today to educate them on our program.
Qualify potential clients to make sure they are a good fit for our program(s).
Organize & take thorough notes on potential clients in CRM & spreadsheets Learn about the clients we serve and how we serve them.
Ability to communicate with and answer questions from potential clients, their families, friends.
Complete the admission process from client verification of Benefits (VOB) and pre-assessments.
Provide information about our program to potential clients and outbound referrals based on presenting information.
Be able to identify when each is appropriate.
Maintains communication with outside referrals.
Track and document admissions process - from initial call, up to intake, including admission in the CRM and spreadsheets.
Conduct timely follow-up with a sense of urgency as needed to ensure admission.
Upon client intake discuss copays, deductibles and self-pay financial agreements (if any) and ensure client signatures on financial agreements.
Each January, discuss copays and deductibles and create arrangements for collection.
Maintains constant communication with supervisor, communicating and problem solving via the chain of command.
Assist in client intake and pre-assessment screening procedures, including orienting clients about the program and their responsibilities.
Regular follow up with the referring facility or referral source.
Maintain professional and positive attitude when working with callers/potential patients, members of the call center team and facility Intake Departments.
Identify and report new referral source opportunities.
Daily & Weekly reports and other duties as assigned.
Follow any and all processes, spreadsheets, checklists, etc.
to ensure accuracy and speed of the admissions process.
Available to take calls on nights and weekends Other duties as assigned throughout patient needs Requirements:
Proficiency in Excel and CRM Data Management Ability to assess the risk of self-harm Strong understanding of addiction, commonly abused substances and their classification, codependency, dual diagnosis and psychiatric conditions.
An understanding of levels of care.
Sales Experience & Closing Experience A.
A.
or higher in Psychology, Business, Marketing, Gender Studies or Social Work preferred 1
years experience working in a treatment setting with clients who are recovering from addiction.
Personal recovery experience helpful Ability to quickly assess (by phone) the acuity and needs of potential clients and make treatment recommendations based on clinical presentation.
Ability to work with referring professionals to coordinate client admission.
Two years' minimum of experience in admissions Experience in Utilization Review Job Type:
Full time
Benefits:
Dental insurance Health insurance Life insurance Paid time off Professional development assistance Referral program Retirement plan Vision insurance Compensation package:
Salary pay Schedule:
8 hour shift After hour availability for questions/concerns admin related Monday to Friday Weekends and after hours remote (if needed sometimes) Applicants with substance abuse history encouraged to apply Education:
Associate (Preferred) We are looking for Women only for this position! Work Location:
On site Job Type:
Full-time Pay:
$50,000.
00 - $55,000.
00 per year
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Life insurance Paid time off Professional development assistance Vision insurance Schedule:
8 hour shift Monday to Friday On call Weekends as needed
Experience:
substance abuse:
1 year (Required) admissions:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
The Wave International is transforming the mental health and substance abuse industry.
We are professional and agile with a wonderful sense of encouragement and positive outlooks on recovery!! Through our innovative therapies and support services, we will positively impact the community by providing world class mental and behavioral healthcare About You:
You have a track record of driving results You're hard working and goal-oriented You have a tireless positive attitude You have a growth mindset and view challenges as learning opportunities.
You can put yourself in others' shoes and see situations from perspectives other than your own You love getting to know new people and helping them find addiction treatment help
Responsibilities:
Reach out to prospects via email, phone, and LinkedIn, & Psychology Today to educate them on our program.
Qualify potential clients to make sure they are a good fit for our program(s).
Organize & take thorough notes on potential clients in CRM & spreadsheets Learn about the clients we serve and how we serve them.
Ability to communicate with and answer questions from potential clients, their families, friends.
Complete the admission process from client verification of Benefits (VOB) and pre-assessments.
Provide information about our program to potential clients and outbound referrals based on presenting information.
Be able to identify when each is appropriate.
Maintains communication with outside referrals.
Track and document admissions process - from initial call, up to intake, including admission in the CRM and spreadsheets.
Conduct timely follow-up with a sense of urgency as needed to ensure admission.
Upon client intake discuss copays, deductibles and self-pay financial agreements (if any) and ensure client signatures on financial agreements.
Each January, discuss copays and deductibles and create arrangements for collection.
Maintains constant communication with supervisor, communicating and problem solving via the chain of command.
Assist in client intake and pre-assessment screening procedures, including orienting clients about the program and their responsibilities.
Regular follow up with the referring facility or referral source.
Maintain professional and positive attitude when working with callers/potential patients, members of the call center team and facility Intake Departments.
Identify and report new referral source opportunities.
Daily & Weekly reports and other duties as assigned.
Follow any and all processes, spreadsheets, checklists, etc.
to ensure accuracy and speed of the admissions process.
Available to take calls on nights and weekends Other duties as assigned throughout patient needs Requirements:
Proficiency in Excel and CRM Data Management Ability to assess the risk of self-harm Strong understanding of addiction, commonly abused substances and their classification, codependency, dual diagnosis and psychiatric conditions.
An understanding of levels of care.
Sales Experience & Closing Experience A.
A.
or higher in Psychology, Business, Marketing, Gender Studies or Social Work preferred 1
years experience working in a treatment setting with clients who are recovering from addiction.
Personal recovery experience helpful Ability to quickly assess (by phone) the acuity and needs of potential clients and make treatment recommendations based on clinical presentation.
Ability to work with referring professionals to coordinate client admission.
Two years' minimum of experience in admissions Experience in Utilization Review Job Type:
Full time
Benefits:
Dental insurance Health insurance Life insurance Paid time off Professional development assistance Referral program Retirement plan Vision insurance Compensation package:
Salary pay Schedule:
8 hour shift After hour availability for questions/concerns admin related Monday to Friday Weekends and after hours remote (if needed sometimes) Applicants with substance abuse history encouraged to apply Education:
Associate (Preferred) We are looking for Women only for this position! Work Location:
On site Job Type:
Full-time Pay:
$50,000.
00 - $55,000.
00 per year
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Life insurance Paid time off Professional development assistance Vision insurance Schedule:
8 hour shift Monday to Friday On call Weekends as needed
Experience:
substance abuse:
1 year (Required) admissions:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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